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Alfani Fathurrahman Arifin

IT Support & Junior Network Engineer

Recent Computer Science graduate with hands-on experience in IT support, network administration, and troubleshooting. Passionate about technology, continuous learning, and delivering reliable solutions. Eager to contribute technical and interpersonal skills to a dynamic team.

About Me

I am a dedicated and detail-oriented IT Support and Junior Network Engineer with a strong foundation in computer science. Skilled in troubleshooting, network configuration, and providing excellent customer service. I thrive in collaborative environments and am committed to continuous professional growth.

Skills

  • IT Support
  • Network Administration
  • Troubleshooting
  • Linux
  • Windows
  • Customer Service
  • Teamwork
  • Network Security
  • Hardware Maintenance

Experience

  • IT Support Intern - PT Telekomunikasi Indonesia (2024)
    Provided technical support for end-users, resolved hardware and software issues, and assisted in network troubleshooting and maintenance.
  • Network Lab Assistant - Universitas Bina Darma (2023)
    Assisted students in practical networking labs, maintained lab equipment, and supported instructors in delivering course material.
  • Freelance IT Technician - Self-employed (2022-2023)
    Performed on-site troubleshooting, hardware upgrades, and software installations for small businesses and individuals.

Projects

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